Returns & Exchanges
At Hazoorilal Legacy, we are committed to ensuring your absolute satisfaction with our exquisite collections. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 7 days of delivery, subject to our quality assurance standards.
Initiate Request
Contact our dedicated concierge team via email or phone within 48 hours of receiving your order to request a Return Authorization Number.
Secure Packaging
Place the item in its original luxury packaging, ensuring all security tags, certificates of authenticity, and original invoices are included.
Logistics Coordination
Our team will arrange for a secure, insured pick-up from your delivery address by our specialized logistics partners to ensure the safety of the jewelry.
Quality Inspection & Refund
Upon receipt, our master gemologists will inspect the piece; once verified in its original condition, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing