Frequently Asked Questions
Everything you need to know about your luxury jewelry experience.
Are the diamonds and gemstones certified?
Yes, all our diamonds are certified by internationally recognized laboratories such as GIA, IGI, or HRD. Each piece of jewelry comes with an authentic certificate of quality and purity.
Do you offer international shipping?
We provide secure, insured shipping to select countries worldwide. Delivery timelines vary by location and are usually fulfilled within 7-14 business days after order processing.
Can I customize a piece of jewelry?
Hazoorilal Legacy specializes in bespoke creations. You can schedule a consultation with our design experts to customize existing designs or create a unique piece from scratch.
What is your return and exchange policy?
We offer a 14-day exchange policy for unused items in their original condition. Please note that customized or engraved pieces are not eligible for returns or exchanges.
How can I ensure I am buying the correct ring size?
We provide a comprehensive size guide on our website. Alternatively, you can request a physical ring sizer or visit one of our flagship boutiques for a professional fitting.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, and bank transfers through our secure payment gateway. For high-value transactions, we also offer personalized assistance for wire transfers.